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Privacy Policy

Last updated: 20 August 2026

Apex Plastering (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us about our plastering services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how we protect it, and your rights in relation to your personal information.

1. Who We Are

Apex Plastering is a plastering and property finishing business based in Dundee, Scotland.

For the purposes of UK data protection law, Apex Plastering is the data controller responsible for your personal information.

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

Data Controller: Apex Plastering and Roughcasting Ltd

Company number: SC885432

Registered in: Scotland

Business address: Unit 6, 10 Tom Johnston Road, West Pitkerro Industrial Estate, Dundee, Scotland DD4 8XR

Contact email: info@apex-plastering.com

Telephone: 01382 797790

2. Information We May Collect

Depending on how you interact with our website and services, we may collect the following information:

  • Your name
  • Your email address
  • Your telephone number
  • Your property or project address
  • Details about the plastering or property work you are enquiring about
  • Information contained in messages or enquiries you send to us
  • Photos or other files that you voluntarily provide to help us assess a project
  • Information about your use of our website, such as pages visited, approximate location, browser type and device information
  • IP address and technical information collected automatically when you use our website
  • Cookie and similar tracking information where applicable

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Your Information

We may collect information when you:

  • Submit an enquiry through our website
  • Contact us by email or telephone
  • Request a quotation
  • Ask about our services
  • Communicate with us through social media
  • Provide information directly to us in relation to a project
  • Browse or interact with our website

Some technical information may also be collected automatically through cookies, analytics services or similar technologies.

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Provide quotations and estimates
  • Arrange and manage plastering work
  • Communicate with you about your project
  • Provide and improve our services
  • Manage our business and customer relationships
  • Keep appropriate business records
  • Improve the performance and functionality of our website
  • Understand how visitors use our website
  • Monitor website security and prevent fraudulent or malicious activity
  • Comply with legal and regulatory obligations
  • Send marketing communications where we have a lawful basis and, where required, your consent

We will not use your personal information for purposes that are incompatible with those described above without taking appropriate steps to inform you.

5. Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract

Where processing your information is necessary to provide services to you, prepare for a contract or manage an existing customer relationship.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided that those interests do not override your fundamental rights and freedoms.

For example, this may include responding to general business enquiries, maintaining our website, improving our services and protecting our business from fraud or misuse.

Legal Obligation

Where we are required to process or retain information to comply with a legal obligation.

Consent

Where you have given us permission to process your information for a specific purpose, such as certain optional cookies or marketing communications.

Where we rely on consent, you can withdraw that consent at any time by contacting us at info@apex-plastering.com.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files placed on your device when you visit a website. They can help websites function correctly, remember preferences and, where permitted, understand how visitors use the website.

Necessary Cookies

Some cookies may be necessary for the website to function correctly. These may include cookies required for security, page functionality, forms or other essential website features.

These cookies may be used without consent where they are strictly necessary to provide a service you have requested.

Analytics Cookies

We may use analytics technologies, such as Google Analytics or similar services, to understand how visitors use our website.

This may include information such as:

  • Pages visited
  • Approximate geographical location
  • Device type
  • Browser type
  • How visitors arrived at the website
  • How long visitors spend on different pages
  • General website interaction information

Analytics cookies will only be used where legally permitted and, where required, after obtaining your consent.

Marketing and Advertising Cookies

If we use advertising, remarketing or similar technologies, these may place cookies or collect information about your interactions with our website to help measure advertising performance or provide more relevant advertising.

Where required by law, these cookies will only be used after you have provided consent.

Managing Cookies

You can manage or disable cookies through your browser settings.

Where our website provides a cookie consent or preference tool, you can also use that tool to manage optional cookies.

Please note that disabling certain cookies may affect how some parts of the website function.

7. Third-Party Services

We may use third-party service providers to operate, maintain and improve our website and business.

Depending on the services currently used by Apex Plastering, these may include providers for:

  • Website hosting
  • Website analytics
  • Contact or enquiry forms
  • Email
  • Security
  • Cookie management
  • Advertising and marketing
  • Website functionality

These providers may process personal information on our behalf or collect information independently in accordance with their own privacy policies.

We aim to use reputable service providers and take reasonable steps to ensure that personal information is handled appropriately.

8. Sharing Your Information

We do not sell your personal information.

We may share information where reasonably necessary with:

  • Service providers who help us operate our website or business
  • Professional advisers where necessary
  • IT, hosting, security or software providers
  • Government bodies, regulators or law enforcement where legally required
  • Other parties where you have given us permission or where there is another lawful basis for sharing the information

We only share information where reasonably necessary and appropriate.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we retain information may depend on:

  • The nature of the information
  • Our relationship with you
  • Whether you have an ongoing project
  • Legal, accounting or regulatory requirements
  • The need to resolve disputes or enforce agreements

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Data Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access
  • Accidental loss
  • Destruction
  • Misuse
  • Alteration
  • Unauthorised disclosure

However, no website, online service or method of electronic transmission can be guaranteed to be completely secure.

11. Your Rights

Under UK data protection law, you may have rights including:

  • The right to be informed about how your information is used
  • The right to access personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to object to certain processing
  • The right to data portability in certain circumstances
  • The right to withdraw consent where processing is based on consent

Some rights are subject to legal conditions and exemptions.

To exercise any of these rights, please contact us at info@apex-plastering.com.

12. Marketing Communications

If we send marketing communications, we will do so in accordance with applicable UK laws.

Where consent is required, we will ask for your consent before sending relevant marketing communications.

You can unsubscribe from marketing communications at any time by contacting us at info@apex-plastering.com or using an unsubscribe option provided in the communication.

13. Children's Privacy

Our website and services are intended primarily for adults and businesses.

We do not knowingly collect personal information from children where such collection is not appropriate or legally permitted.

If you believe that a child has provided personal information to us, please contact us at info@apex-plastering.com so that we can review and, where appropriate, delete the information.

14. International Transfers

Some third-party service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

Our website may contain links to third-party websites, including social media platforms or other websites.

We are not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.

The latest version will be published on our website with the relevant “Last updated” date.

17. Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact us:

Apex Plastering

Dundee, Scotland

Email: info@apex-plastering.com

18. Complaints

If you have concerns about how we have handled your personal information, we ask that you contact us first so that we have an opportunity to address your concerns.

You can contact us at info@apex-plastering.com.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

Apex Plastering

Dundee, Scotland

Email: info@apex-plastering.com

Last updated: 20 August 2026

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